Can these letters be used outdoors?
Yes. The combination of stainless-steel sides, acrylic face, and PVC backing makes them suitable for both indoor and outdoor installations.
How do the letters light up?
Each letter contains high-brightness white LED modules. The acrylic face color determines the color of the glow.
What size letters can I order?
We offer standard sizes from 5” to 14”. Larger custom sizes are available through our custom quote request.
Can I order a custom logo or shape instead of letters?
Absolutely. You can upload your logo or design, and we will create a custom illuminated sign to match your artwork.
What customization options are available?
You can customize the font, size, face color (acrylic), side finish (stainless steel), and the exact text or logo design.
What comes in the package?
Each order includes the LED-lit letters, the 12V power adapter, and all necessary wall-mount hardware (screws).
How do I install the letters?
The letters mount individually using the included screws. Most customers can install them, but professional installation is recommended for complex layouts or commercial storefronts.
Do the letters plug in or hard-wire?
They operate using the included 12V power adapter. For permanent installations, an electrician can hard-wire them if needed.
What is the production time?
Production takes approximately 8–12 business days. Shipping typically requires 6–8 business days.
Can I see a mockup before production?
Yes. After you place your order and submit your customization details, we send you a digital mockup for approval before production begins.
Are the LEDs energy efficient?
Yes. The LED modules inside each letter use low energy while providing strong, even illumination.
What if I need a color not listed?
We can create custom acrylic or metal finishes. Simply submit a request through our custom design option.
What other illuminated storefront sign styles do you offer?
Front-lit channel letters are one of several illuminated business sign styles we make. If you prefer a softer halo glow effect rather than the bright face-lit look, our Backlit Channel Letters use the same dimensional letter construction with the LEDs facing the wall — creating a more architectural, modern feel. For an entirely different format, our Square Acrylic LED Light Box is a single illuminated panel with your custom logo or text printed on the acrylic face — popular for cafes, salons, and boutique storefronts where individual letters wouldn't work as well. Or browse our complete custom business signs and storefront signage collection to compare all options.