Can I customize the size of the channel letters?
Yes. Letters come in several standard sizes, and custom sizes can be produced to fit your signage needs or installation space.
Can I choose the font and design?
Yes. Select from a variety of font styles and customize the text, layout, color, and size to match your brand.
How are the letters installed?
Each letter mounts individually to the wall using the included template and hardware. The wiring is designed to run behind the wall or mounting surface for a clean look.
Is the power supply included?
Yes. The sign includes a 12V power source to run the LED lighting. Connect it to a standard outlet — never wire low-voltage signs directly to mains.
Are the LED lights replaceable?
The LED modules are made for a long lifespan and typically don't need replacement. If any issue comes up, our support team can help.
Can the sign be used outdoors?
Yes. The stainless steel and acrylic construction is made for outdoor use and handles typical weather.
Can I install the sign myself?
Mounting the letters can be done by experienced DIY installers. For wiring and electrical connection details, see the installation guide or visit selegnasigns.com/pages/support — our team can walk you through it.
How long does production and shipping take?
Production takes 8–12 business days, plus 7–14 business days for delivery. Free worldwide shipping, with tracking once it ships.
Do you offer a warranty?
Yes. This sign includes a 2-year warranty covering manufacturing defects and electrical components under normal use.
What if my sign arrives damaged or defective?
Contact us within 48 hours of delivery for shipping damage or a manufacturing defect. Include photos and we'll arrange a replacement if needed.
Do you offer logo-based designs?
Yes. Each sign can be customized with fonts, sizes, colors, and layouts. For logo-based designs instead of text, request a quote or contact us and we'll review your design and recommend the best approach.
What other illuminated storefront sign styles do you offer?
Backlit channel letters create a soft halo glow, but they're one of several illuminated styles we offer. If you'd rather have brighter, face-lit illumination where the letters glow directly outward, our Front-Lit Channel Letters use the same dimensional construction with LEDs facing forward — better for high-visibility storefronts that want bold lettering day or night. For a format with your full logo on a single illuminated panel, our Square LED Light Box Sign is a customizable acrylic light box with a black or silver aluminum frame — a fit for cafes, salons, and modern boutiques. Or browse our complete custom business signs and storefront signage collection.