Can these letters be used outdoors?
Yes. The stainless-steel sides, acrylic face, and acrylic backing make them suitable for both indoor and outdoor installation.
How do the letters light up?
Each letter contains high-brightness white LED modules that face forward. The acrylic face color determines the color of the glow.
What size letters can I order?
Standard heights from 5" to 20". Larger custom sizes are available through a custom quote request.
Can I order a custom logo or shape instead of letters?
Yes. Upload your logo or design and we'll create a custom illuminated sign to match your artwork.
What customization options are available?
Customize the font, size, acrylic face color, stainless-steel side finish, and the exact text or logo. Use the customizer to see the available color and finish options.
What comes in the package?
The LED-lit letters, a 12V power adapter, and all wall-mount hardware (screws).
How do I install the letters?
The letters mount individually using the included screws. For wiring and electrical connection details, see the installation guide or visit selegnasigns.com/pages/support — our team can walk you through it.
How is the sign powered?
It runs on the included 12V power adapter. Connect it to a standard outlet — never wire low-voltage signs directly to mains. For wiring details, see selegnasigns.com/pages/support.
Can I see a mockup before production?
Yes. After you place your order and submit your customization details, we send a digital mockup for approval before production begins.
How long does production and shipping take?
Production takes 8–12 business days, plus 7–14 business days for delivery. Free worldwide shipping, with tracking once it ships.
Do you offer a warranty?
Yes. This sign includes a 2-year warranty covering manufacturing defects and electrical components under normal use.
What if my sign arrives damaged or defective?
Contact us within 48 hours of delivery for shipping damage or a manufacturing defect. Include photos and we'll arrange a replacement if needed.
What if I need a color not listed?
We can create custom acrylic or metal finishes. Submit a request through our custom design option.
What other illuminated storefront sign styles do you offer?
Front-lit channel letters are one of several illuminated styles we make. If you prefer a softer halo glow rather than the bright face-lit look, our Backlit Channel Letters use the same dimensional construction with the LEDs facing the wall — a more architectural, modern feel. For a different format, our Square Acrylic LED Light Box is a single illuminated panel with your logo or text printed on the acrylic face — a fit for cafes, salons, and boutiques where individual letters wouldn't work as well. Or browse our complete custom business signs and storefront signage collection.