Do you create the sign using my logo?
Yes. Each sign is custom-made based on the logo or design you upload. Our team prepares the design for production to ensure the final sign accurately represents your brand.
Can this sign be used outdoors?
Yes. The sign is suitable for both indoor and outdoor installation, making it ideal for storefronts, entrances, reception areas, and exterior business walls.
What type of lighting does the sign use?
The sign uses integrated LED halo lighting positioned behind the lettering. This creates a soft glow around the logo, giving the sign a floating backlit effect.
Is the sign powered by electricity?
Yes. The sign operates using a standard AC power supply. A compatible transformer is included to safely power the LED lighting.
Can I request a custom size or color?
Yes. In addition to the available options, we can produce custom sizes, colors, and configurations to match your brand requirements.
Are mounting hardware and power components included?
Yes. The sign includes the necessary mounting hardware and transformer required for installation and power connection.
Can I cancel my order after placing it?
Orders can be canceled within 24 hours of purchase before production begins. After production starts, cancellations may no longer be possible because each sign is custom-made.
What happens if my sign arrives damaged or defective?
If your sign arrives damaged or has a manufacturing defect, please contact us within 48 hours of delivery with photos of the product and packaging. We will review the issue and arrange a replacement if necessary.