What are the primary features of your glowing rope lights?

Our glowing rope lights are crafted from stainless steel, silicone and fiber, offering a sleek appearance and flexibility. They're designed for indoor use, providing a warm and inviting glow.

Do glowing rope lights come with a warranty?

Absolutely! Our glowing rope lights come with a comprehensive 1-year warranty.

What is the estimated production and delivery time for glowing rope lights?

The estimated production time for our glowing rope lights is approximately 5-7 business days. After production, the delivery time can vary based on your location, generally ranging from 7 to 14 business days for international shipping.

Do you have a returns and exchanges policy?

We do have a returns and exchanges policy in place. If you encounter any issues with your order, please reach out to our customer service team within 30 days of receiving your product. We'll work with you to resolve any concerns, whether it's through replacements, exchanges, or refunds.

Do you offer bulk or trade discounts?

Yes, we offer bulk and trade discounts for larger orders. Contact our sales team or visit our "Get a quote" page to inquire about discounts available for your specific order quantity.

Do you ship to P.O. Boxes?

Unfortunately we don’t ship to P.O. Boxes due to the size and volume of some of our products.