Can I customize the size of my backlit channel letters sign?

Our signs come in several standard sizes ranging from 5 inches to 14 inches. While these sizes meet most needs, we welcome custom size inquiries through our "Get a Quote" feature for specific requirements.

Can I choose the font for my sign's text?

We offer a wide selection of font styles to match your brand's aesthetic. For custom fonts not in our selection, please use the "Get a Quote" option to discuss your specific font requirements.

How do I install my Custom LED Backlit Channel Sign?

Each sign is designed for individual letter mounting. We provide a comprehensive installation kit and detailed instructions with every order. For electrical connections, we recommend consulting with a professional electrician for safe and optimal installation.

Are the LED lights in the sign replaceable?

The LED lights are built for longevity and are not typically user-replaceable. Should you encounter any lighting issues, our customer support team is here to assist with solutions or replacements as necessary.

Can I install the sign on my own?

The physical mounting of the sign can be a DIY project, but for connecting the power source, especially the 24V electrical or solar options, we advise hiring a professional electrician to ensure safety and compliance with electrical standards.

What is the difference between the 3000K warm white and 6500K cold white LED options?

The 3000K LED option offers a warmer, softer light that's pleasing for evening ambience, while the 6500K option provides a brighter, more daylight-like illumination, enhancing visibility and contrast at night.

Is the solar power option effective?

Absolutely, our solar power option includes efficient solar panels that charge during daylight hours to power the sign at night. It's equipped with a dusk-to-dawn sensor for automatic operation, along with a remote control and dimmer for adjustable lighting.

What is the warranty on the Custom LED Backlit Channel Signs?

We offer a comprehensive warranty covering defects in materials and workmanship for a period after purchase. For more details on the warranty coverage, please get in touch with our customer service team.

What is your return policy?

Due to the personalized nature of our Custom LED Backlit Channel Signs, returns are generally not accepted. However, if there is an issue with your order related to our craftsmanship or a defect, please contact us immediately to discuss a resolution.