Does the light box come with a logo?

We offer an additional logo printing option. If you choose the "logo print option," upload your logo or design, and we'll print it on the light box. Otherwise, we'll ship a blank one.

Can I add different logos or designs on different sides?

Yes, if you want to add different logos or designs to each side, please contact us to clarify your request. We'll be happy to accommodate your customization needs.

Can the acrylic light box sign be used outdoors?

Yes, designed for outdoor durability. The aluminum frame and weather-resistant acrylic panel ensure longevity and visibility in outdoor environments.

What material is the acrylic light box sign made from?

Crafted with high-quality acrylic panel for clarity and visibility.

Does the light box sign work in high-wind locations?

Yes, suitable for high-wind areas with solid wall mounting options.

What is the warranty period?

Enjoy a 1-year warranty on our Acrylic Light Box Sign.

Can I order a custom size?

For orders of more than 5 light boxes, custom sizes are available. Click "Get a quote" and fill out the form, and we will send you a quote.

How is the electrical wiring of the light boxes?

Each light box includes a transformer adapter and Type A plug for effortless installation. Additionally, for outdoor use, you can opt for the solar panel option and customize with features like a dimmer and dusk-to-dawn sensor.

How are the light boxes mounted?

The acrylic light boxes offer versatile mounting options, including freestanding, surface mounting or the use of wall brackets.

How do I clean and maintain my light box?
Simply wipe the acrylic panel and aluminum frame with a soft, damp cloth to remove dust or debris. Avoid abrasive cleaners or harsh chemicals.

What is the production and shipping time?

Production takes 6-8 business days, with shipping estimated at 8-12 business days.

What is the return policy?

Unfortunately, we don't accept returns for customized products. Each item is made to order, making resale challenging.

Can I cancel my order?

You can cancel within 24 hours of purchase before production begins.

Is the packaging safe?

Yes, each light box is securely packaged in a wooden case for safe delivery.